服务承诺Service Commitment
我们的服务宗旨是‘‘放心购买,安心使用’’。服务措施如下:
Our service tenet is' Buy with peace of mind, use with peace of mind '. The service measures are as follows:
1:至少提供1年免费质保;
Provide at least 1 year of free warranty;
2:提供在线或现场培训指导;
Provide online or on-site training guidance;
3:24小时在线,提供售前或售后技术支持;
24-hour online, providing pre-sales or after-sales technical support;
4:建立全球售后服务点,目前在美国,波兰,土耳其,俄罗斯,孟加拉已经售后网点;
Establish global after-sales service points, which have been set up in the United States, Poland, Türkiye, Russia and Bangladesh;
5: 终身维保,明码标价;
Lifetime maintenance, clearly priced;
6:提供整体维保服务外包服务,包括对其他品牌机器的维保;
Provide overall maintenance outsourcing services, including maintenance of machines from other brands;
7:提供天体物理,Rapiscan, smiths, Nuctech等品牌维保部件;
Provide maintenance components for brands such as Astrophysics, Rapiscan, Smiths, Nuctech, etc.
8:提供全球二手机回收或以旧换新;
Provide global mobile phone recycling or trade in services;
9:提供3天免租服务
Provide 3-day rent free service